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for Hong Kong-originating flights

Extra peace of mind during your trip ; stay protected with travel insurance

Overseas holiday is the best time to unwind and rejuvenate yourself from the pressures of life. The travel insurance under the HK Express Travel Protection Plan* gives you extra peace of mind by providing cover against loss from certain unexpected events that may occur before and during your trip, such as trip cancellation, personal accidents or loss of personal belongings.

Through partnering with Zurich Insurance Company Ltd, Hong Kong Express (HK Express) is offering you the travel protection that you deserve. While you are booking flight tickets through hkexpress.com, you can now also enroll to HK Express Travel Protection Plan in one go!

Key features# of the HK Express Travel Protection Plan includes:

1. Medical cover of up to HKD 500,000

  • Covers for medically necessary expenses including costs of outpatient treatment, hospitalization fees, surgery and doctor’s fees.
  • Covers for follow-up medical expenses after return to Hong Kong, including Chinese medicine treatments (Applicable to Return Plan only)

2. Personal accident benefit of up to HKD 300,000

  • A lump sum payment to cover for different events of disablement and accidental death.

3. Loss of travel documents/ travel ticket cover (Applicable to Return Plan only) and Personal baggage cover

  • Covers for the accidental loss of or damage to your baggage or personal belongings including tablet PC, cameras and camcorder and their related accessories and equipment
  • Covers for the loss of travel ticket and travel document due to robbery, burglary or theft (Applicable to Return Plan only)

4. Travel incident benefits

  • Covers for a wide range of travel incidents including trip curtailment (Applicable to Return Plan only), travel and baggage delay, trip cancellations

5. Emergency Assistance

  • 24-hour global emergency assistance service including:
       i. Emergency medical evacuation
       ii. Pre-payment of deposit guarantee for hospitalization up to HKD 39,000 (Applicable to Return Plan only)
       iii. 24-hour hotline for referral on medical service provider, doctors/lawyer/interpreter/embassy and pre-trip information assistance (Applicable to Return Plan only)

#Terms & Conditions apply

  1. HK Express Travel Protection Plan (Return Plan)
  2. HK Express Travel Protection Plan (One-way Plan)

Table of Benefits

Part 1 – Travel Insurance

Here are some key benefits you can enjoy with this travel protection plan:

Section Coverage Maximum Benefits per Insured
Person per Insured Journey (HKD)
Return One-Way
1 Medical Cover
(a) Medical Expenses 500,000 200,000
(Accidental only)
• Including sub-limit of follow-up medical expenses 75,000 X
(b) Overseas Hospital Daily Cash Benefit 500 per day Up to 5,000 300 per day Up to 3,000
(c) Hospital Confinement or Compulsory Quarantine Cash allowance due to Infectious Disease 300 per day Up to 3,000 X
2 Personal Accident
(a) Personal Accident 300,000 300,000
(b) Burns Cover 100,000 100,000
3 Personal Baggage Cover 6,000 4,000
Including sub-limits of:
• Per item, pair, set or collection
• Aggregate limit for all cameras, camcorders and their accessories and related equipment

2,000
4,000

2,000
3,000
4 Loss of Travel Document and/or Travel Ticket 3,000 X
5 Personal Liability 2,000,000 X
6 Travel Delay (HKD300 for each and every 8 hours) 3,000 1,200
7 Baggage Delay Allowance (over 8 hours) 600 300
8 Cancellation of Trip 5,000 3,000
9 Curtailment of Trip 5,000 X

*This protection plan is underwritten by Zurich Insurance Company Ltd. If you have any questions about this plan, please contact Zurich Hong Kong at +852 2903 9429 (Open Monday to Friday from 9am to 6pm, Saturday from 9am to 1pm, Hong Kong time, closed on public holiday).

Part 2 - Emergency Assistance Services


Section Coverage Maximum Benefits per Insured
Person per Insured Journey (HKD)
Return One-Way
1 Emergency Assistance
(a) Deposit Guarantee for Hospital Admission 39,000 X
(b) Emergency Medical Evacuation Actual Cost Actual Cost
(c) Repatriation of Mortal Remains Actual Cost Actual Cost
(d) Compassionate Visit One economy class round-trip travel ticket X
(e) Traveling and Accommodation Expenses 1,950 per day and up to 7,800 X
(f) Return of Unattended Children One economy class one-way travel ticket and up to 30,000 X
(g) 24-hour Telephone Hotline and Referral Services Included X
2 Compassionate Death Cash 3,000 3,000

The HK Express Travel Protection Plan is underwritten by Zurich Insurance Company Ltd, and the emergency assistance services are coordinated by Assistance Online HK Limited. Hong Kong Express Airways Limited is an insurance agent appointed by Zurich Insurance Company Ltd.

The above is for reference only and does not form part of the insurance contract. For full terms and conditions and exclusions, please refer to the policy document itself which shall prevail in case of inconsistency. Zurich Insurance Company Ltd reserves right of final approval and decision.

Disclaimer

Under the HK Express Travel Protection Plan, the travel insurance is underwritten by Zurich Insurance Company Ltd, and the emergency assistance services are coordinated by Assistance Online HK Limited. Hong Kong Express Airways Limited is an insurance agent appointed by Zurich Insurance Company Ltd.

The above is for reference only and does not form part of the insurance contract. For full terms and conditions and exclusions, please refer to the insurance policy document and emergency assistance service document for details, which shall prevail in case of inconsistency. Zurich Insurance Company Ltd and Assistance Online HK Limited reserve the right of final approval and decision.

Hong Kong Express Airways Limited is not liable for the discrepancy between the information of the insurance policy underwritten by Zurich Insurance Company Ltd, and/or the emergency assistance services are coordinated by Assistance Online HK Limited posted on the website and the actual insurance and/or the emergency assistance documents prevailing at the time. Also, Hong Kong Express Airways Limited does not make any warranties about the completeness, adequacy and accuracy of the information on the website, and expressly disclaim liability for errors and omissions in the contents of this site.